SIEMENSCustomer Service
The quality of our appliances is second to none, but we realise that electrical and mechanical components do occasionally fail. If you are currently experiencing problems and require urgent customer support
please follow figures 1 and 2 .

We can also be contacted by email

Arrange an engineer visit online

Online Customer Survey

Arrange an engineer visit online

Please click here to give your feedback
1. You should locate your ENR and FD numbers before calling us

Follow this link for help finding your ENR and
FD numbers

Book Online
0844 8928999

For Ireland call 01450 2655

Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

UK calls provided by a UK BT landline will be charged up to 3 pence per minute. A Call Set-Up Fee of up to 6 pence per call applies from residential lines. Mobile and other providers' costs may vary. See for details.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.

order online
product advice line
- Vacuum cleaner bags
- Oven trays
- Branded merchandise
... and much more
spare parts UK
spare parts Ireland
- Diagrams of our appliances
- Easily identify components
- Place orders directly
Instruction Manual Download
Advice on how to get the most from your Siemens appliances.
about us
Learn how BSH Customer Service can help you.
Common problems
and how to fix them.
Click here to download our
2-year manufacturer's warranty conditions (for domestic use)
BSH Home Appliances Ltd 2009Sitemap